Privacy Policy — Spascenda Insights Ltd

Introduction
Spascenda Insights Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, AI systems, or consulting services.

By accessing or using our site or services, you consent to the terms outlined in this Privacy Policy.

 
Information We Collect
We collect only the data necessary to provide and improve our services. This may include:

Personal Information: name, email address, company name, or contact details submitted via forms.
Business Information: project requirements, company size, or workflow data shared for AI consulting or automation purposes.
Technical Data: IP address, browser type, and site usage analytics (via cookies or analytics tools).
AI-Generated Data: insights, text, or structured outputs generated during consulting or automation processes.
We do not collect sensitive personal data unless explicitly provided and necessary for a contracted service.

 
How We Use Your Information
We use collected data to:

Deliver AI consulting, automation, or digital strategy services.
Personalize your experience and provide relevant recommendations.
Improve our website, frameworks, and AI models.
Respond to inquiries, process payments, and fulfill contractual obligations.
Ensure compliance with applicable laws and security standards.
We will never sell or rent your data to third parties.

 
Data Sharing and Third Parties
Your data may be shared only with:

Trusted service providers (e.g., Stripe, Gumroad, Durable, or CRM systems) to support service delivery.
AI platforms used under confidentiality and compliance agreements.
Legal or regulatory authorities if required by law.
All third-party vendors are contractually obligated to maintain data protection and confidentiality standards equal to or greater than ours.

 
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law or contract.
Clients may request data deletion at any time, except where retention is legally mandated.

 
Your Rights (Under GDPR & Global Privacy Laws)
You have the right to:

Access and receive a copy of your data.
Request correction of inaccurate information.
Request deletion (“Right to be Forgotten”).
Withdraw consent at any time.
Request restriction or portability of your data.
To exercise any of these rights, contact [email protected].

 
AI Ethics & Data Use Transparency
As part of our AI consulting framework, we ensure:

Ethical AI Practices: AI is used responsibly, without bias or misuse.
Human Oversight: All automation and AI-generated insights undergo human review before implementation.
Confidential Handling: Client-specific AI models, data, or automations remain private and are not used for training external systems.
 
Security Measures
We use encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or disclosure.
Our internal data policies align with SOC 2 and ISO 27001 security standards, including continuous monitoring and regular audits.

 
Cookies Policy
We use cookies to improve your browsing experience and measure website performance.
You may choose to disable cookies in your browser settings, though this may affect site functionality.

 
International Data Transfers
If you are located outside our primary region of operation, your data may be transferred securely across borders.
All transfers comply with GDPR and applicable data protection regulations.

 
Updates to This Policy
We may update this Privacy Policy periodically to reflect new regulations or technology updates.
The latest version will always be posted on this page with an updated effective date.

 
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 [email protected]
🌐 www.